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In this role you will:
Participate in consulting and assisting in team or management related issues for individuals and all levels of management within Wells Fargo
Provide front line support in the prevention, understanding, resolution, and referral of employee relations problems
Communicate, guide, and educate on core or common Employee Relations or Human Resource policies
Present recommendations for resolving complex individual issues and exercise independent judgment while leveraging and continuing to develop expertise in the Employee Relations functional area, policies, procedures, and compliance requirements
Collaborate and consult with Employee Relations colleagues, internal partners, and managers to provide guidance, coaching, feedback, and recommendations related to employee relations issues
Maintain accurate, timely, and required documentation of activities in case management system to ensure quality employee relations records and metrics.
Maintain ability to work in a fast-paced environment and effectively manage competing priorities, includes ability to effectively consult on high-volumes of cases at one time
Required Qualifications:
2+ years of employee relations experience, or equivalent consulting experience, demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
2+ years of Human Resources Consulting experience.
2+ years of experience applying knowledge of policy, employment laws and regulations to solve a problem
Ability to manage a high volume of unique situations end to end to meet customer expectations
Experience taking initiative to utilize multiple technologies to independently research and identify information, manage cases, and provide recommendations with detailed documentation to support and defenddecisions
Strong conflict resolution skills
Strong influence, communication, and problem-solving skills
Ability to work effectively independently and in a virtual team environment
Experience using a case management system
Highly refined and professional verbal and written communication
Job Expectations:
This position will require onsite presence in a hybrid arrangement at one of the listed locations. (Des Moines, IA; Phoenix, AZ; Minneapolis, MN; San Antonio, TX; Charlotte, NC)
Relocation assistance is not available for this position.
Pay Range
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
We Value Diversity
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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