Job Responsibilities
- Design, implement, and maintain resilient collaboration solutions that support secure external sharing and cross-organizational workflows.
- Manage identity and access configurations for external users, including Entra ID (Azure AD B2B), OAuth 2.0 flows, and conditional access policies.
- Evaluate and onboard new SaaS collaboration tools (e.g., VDRs, client portals) in line with security and compliance requirements.
- Conduct root cause analysis and implement fixes for recurring issues to improve platform reliability.
- Collaborate with cross-functional teams to deliver secure, scalable, and user-friendly collaboration experiences.
- Contribute to proof-of-concepts and pilot initiatives that enhance external collaboration capabilities.
- Understand concepts for federated authentication via platforms such as Google Identity & Microsoft Entra ID.
Required qualifications, capabilities and skills
- Formal training or certification on SaaS collaboration platforms concepts and proficient applied experience
- Strong hands-on experience with:
- Microsoft 365 B2B collaboration and external sharing
- Google Identity / Workspace.
- Virtual Data Rooms (e.g., Box.com, Intralinks, Datasite, Firmex, Debtdomain)
- PowerShell and/or Python scripting
- Microsoft Graph API and/or Google APIs
- Entra ID (Azure AD), app registration, and identity federation
- OAuth 2.0 and secure authentication practices
- Experience supporting large-scale, hybrid collaboration environments with a focus on uptime, security, and user experience.
- Familiarity with enterprise IT operations, change control, and incident management.
Preferred qualifications, capabilities and skills:
- Experience with modern development frameworks (e.g., Node.js, React, Java, or C#).
- Exposure to cloud-native architectures and serverless computing.
- Experience with monitoring and observability tools (e.g., Azure Monitor, Splunk, Datadog).
- Passion for building inclusive, secure, and high-performing collaboration environments.