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Key job responsibilities
You will be responsible for championing and successfully delivering large projects and programs across Alexa. You will:
• Drive complex technical programs that power Alexa's core device connectivity, management, and interaction capabilities
• Lead cross-functional initiatives to scale our infrastructure that processes billions of daily context updates and device commands
• Own end-to-end program execution: gather and analyze requirements, coordinate and participate in technical design, build and maintain project/program plans, track progress, mitigate risks, communicate with stakeholders and ensure successful delivery
• Manage dependencies across multiple teams to optimize delivery while maintaining quality SLAs
• Partner with engineering and QA teams to design, implement, and test solutions
• Develop and track program metrics focused on: Availability, Latency, Accuracy, Quality, Cost-effectiveness, Operational excellence and progarm success
• Create and maintain program roadmaps, identifying risks and dependencies while driving mitigation strategies
• Lead operational excellence initiatives to improve developer productivity and system efficiencyA day in the life
You'll collaborate across teams to define and deliver platform features through:Program & Technical Leadership
• Partner with product, engineering, QA, and stakeholders to define and refine platform features
• Guide end-to-end feature delivery across multiple teams and systems
• Deep dive into: requirements, technical specifications and engineering implementation plans
• Drive integration between edge devices, cloud services, and consumer-facing features
• Communicate across levels informing status, blockers, and path forwardCross-functional Collaboration
• Guide diverse teams including: Product managers, Engineering teams, other program managers, Science teams
• Facilitate technical discussions, drive consensus, and decision-making
• Ensure alignment and forward progress across workstreamsExecution & Delivery
• Lead regular status updates and program reviews
• Identify and remove blocking issues
• Monitor progress against milestones
• Ensure quality standards are met throughout development
• Drive continuous improvement in delivery processes
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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