IBM Technical Support Professional 

Ireland 

881921305

• You are highly motivated and have a passion for technology.
• You thrive on collaboration, working side by side with people of all backgrounds and disciplines, and you have very strong verbal and written communication skills.
• You are great at debugging, troubleshooting, designing and implementing solutions to complex technical issues.
• You have a basic understanding of software development and programming languages.

Required Technical and Professional Expertise

• Knowledge of Java
• Experience in Distributed/UNIX/Linux operating systems
• English language skills
• Communication and client focused skills – be able to understand customer problems and articulate complex issues
• Ability to troubleshoot and identify the root cause of issues