Job Responsibilities:
- Perform insurance reviews and consultations within business service level agreements
- Perform in a production and quality metric based environment
- Perform in a regulated setting while adhering to documented processes and procedures
- Lead or participate in meetings (with representatives, as appropriate, from line of business, Corporate Flood Program, Central Insurance Team, Legal, Compliance, Client, Insurance Agent/Broker, Agent and Participant banks) when flood insurance issues/questions arise
- Anticipate and resolve both customer and internal business partner insurance issues with a sense of urgency
- Lead or participate in partner meetings with clients/insurance agents on insurance matters to ensure timely loan closing/funding
Required Qualifications, Capabilities, and Skills:
- Strong background in banking/lending
- Understands the importance of the client experience and can provide timely information to evaluate the risks and facilitate the loan closing process
- Ability to manage multiple priorities in a fast-paced, high pressure environment
- Ability to communicate effectively, both in writing and orally, to multiple levels of management, business partners, agent banks, clients and insurance agents
- Ability to lead, challenge and adapt in a changing business landscape
- Ability to focus on the key issues and influence initiatives to conclusion; results oriented
- Strong relationship management and partnership skills
Preferred Qualifications, Capabilities, and Skills:
- BA/BS Degree
- Experience in the financial services industry