BMC Order Management 

India, Maharashtra 

881615595

In this role, you’ll be responsible for working with and supporting our internal Sales Teams as well as our internal Eco System. The main objective will be to prepare and or validate Quotations and Order Forms within Agreed SLAs: This position will consist of:

• Administer core contractual aspects of the business that permit work to be performed by the Professional Services organization.
• Assisting in the quotation process, order document preparation process, preparation of signings packages, validating signings packages and submitting signing packages for Education or Consulting Services (Professional Services) offerings
• Assist ESR’s or CSAM’s in navigation through the BMC tools such as CPQ and ZIMIT
• Assist ESR’s or CSAM’s in ensuring any and all required approvals are requested and obtained for the quotation or offer.
• As applicable, administer signings in the applicable BMC systems (OpenAir, SFDC).
• As applicable, administer projects in OpenAir, the PS administration system, to contribute to proper recording of time and expenses related to the PS business, and further permit detailed reporting required for invoicing, revenue recognition, and managerial insight and control
• Participate in Education billings based of signed orders
• Participate in Credit Redemption processes and monitoring
• Action on redemption forms supplied to Order Services and ensure Oracle AR invoices are properly generated and redeemed from deposits in Oracle AR
• Facilitate service billings by storing documents and information related to projects in an organized way and providing help to the field when needed
• Create & maintain Help Desk tickets to track missing information regarding education or project signings and project billings.
• Proactively follow up all issues preventing revenue recognition and invoicing.
• Facilitate Project Closure

Bachelor’s Degree or 1 to 4 years work experience in a similar role.

What We Think You'll Need

• Basic understanding of the sales environment
• Ability to remain focused with a high degree of attention to detail and accuracy
• CRM Tools i.e. Salesforce
• Oracle
• pricing in a SaaS / On Prem & Mainframe environment business
• Organization and Communication skills
• Team player