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Google Product Manager YouTube Creator Support 
India, Karnataka, Bengaluru 
881424141

10.06.2024
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in product management, consulting, co-founder or related technical role.
  • 1 year of experience building and shipping technical products.

Preferred qualifications:
  • Knowledge of customer/user support such as driving down escalation volume, cost per user, improving first time resolution, TRT, AHT, CSAT.
  • Ability to drive create order and create a crisp, clear product strategy in an ambiguous and high-visibility area.
  • Excellent influencing and executive communication skills, with the ability to build strong relationships with cross-functional partners.
  • Excellent investigative skills to generate insights from support data to identify issues.