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This role is responsible for providing analytical support in a Global Banking operations function for one or more operations product areas. These individuals are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products.
• Ensure delivery of complete, accurate and timely regulatory reports to regulatory agencies.
• Executes control practices, including compliance with all regulatory/policy requirements and data quality standards
• Document key risks, performance indicators, desktop procedures including controls and metrics related to reporting. Execute QA/QC and report production tasks for regulatory reports.
• Respond to regulatory agencies and internal control partners on inquiries and reporting breaches
• Participate and represent the reporting function to control partners (e.g., Audit and Compliance)
• Identify, track, and remediate errors/breaches, data issues and control enhancements that impact the respective reports
• Partner with upstream process owners and data providers to improve data quality of regulatory reports
• Partner with Compliance and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements.
• Assist with NFRR report centralization which includes performing current state assessments, understanding the effectiveness of controls, determining process risks, and executing plans to incorporate the reporting process into the NTCO organization; Ensure smooth transition and cut over of NFRR reports in target state including appropriate hand over and staff transfer.
• Partner with technology team and business analysts in providing requirements and user acceptance testing (UAT).
• Other regulatory-related duties/functions as assigned to department.
• Experience working with multiple payment types (ACH, SEPA, BACS, GIRO, SWIFT, EURO1, CHAPS, merchant based, etc.)
• Experience in any of the following areas: Operations/Finance/Risk/Compliance
• Strong technical and data analytical skills (i.e., SQL, Python, Excel, and other similar applications) with experience in analyzing, managing, and reporting from large sets of structured data across multiple data sources (e.g., payments, transaction information, client reference data).
• Working knowledge of JIRA system
• Ability to follow data mapping to regulatory requirements across different source systems
• Communicates effectively in both oral and written formats and tailors message appropriately to audience
• Demonstrated intellectual curiosity and operational excellence experience
• Able to think critically to quickly analyze and resolve issues
• Understanding of payment processing, SWIFT messages, and banking clearing systems/rules.
• Works independently to prioritize work and deliver against regulatory deadlines and a dynamic environment
• Audit experience
• Experience interacting with regulatory agencies and /or reg exams
• Regulatory reporting experience and/or experience in a global banking regulatory reporting environment or exposure to cross border transaction processes
• Regulatory reporting experience and/or experience in Global Banking regulatory reporting environment or payment transactions and anti-money laundering
• Experience in technology implementation projects including involvement in building new systems to meet complex reporting requirements
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