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Honeywell Technical Support Engineer
United States
880824191

19.08.2024

JOB DESCRIPTION

By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Key Responsibilities

Drive the “Voice of the Customer” into all aspects of the business.
• Drive for results: Join the Regional Sales Director and Saudi Arabia sales team in
further extending the local footprint while achieving commercial targets in line with
the Onity growth vision.
• Be the regional technical resource and single point of contact for the local Onity
Partners channel and consultant network.
• Solution knowledge: Provide presales field consultancy, quotations, tender support,
PoC support and tailored training to authorized Onity resellers, end users and
consultants.
• Initiate and run live and digital events (webinars & presentations) for Partners, end
users and consultants.
• Act as a crucial influencer and driver across the Onity MEA & SA community.
• Work with the Regional Sales Director and Saudi Arabia sales team to identify and
support industry influencers and consultants to further develop and answer the
demand for Onity solutions.
• Eager to support the Regional Sales Director and Saudi Arabia sales team with
executive targeting presentations and demos.
• Represent Onity at regional trade shows and industry events.
• Regional technical sales liaison with marketing/ engineering/ product management/
operations/ management teams

Experience with Onity solutions or similar competitive solutions is an advantage

• Business acumen: Service and support oriented with a supreme “client first” mindset.

• Good network within the Hospitality industry.

• Ready to become a Subject Matter Expert in a dedicated vertical industry.

• Experienced in tender reviews, spec-in and bid support. • Addicted to creating added value for Onity end users.

• Strong communicator (English, Arabic is a plus)

• Prepared to support the Regional Sales Director and Saudi Arabia sales team in large scale negotiations

• Energetic, forward-thinking and creative individual with unyielding ethical standards.

• Open to remote and onsite activities with a share of 60% business travel under usual circumstances.

• Great links within the security industry with first experiences with public business.

• Good internal and external networker

We value

Extensive customer facing experience
Experience in the industry is preferred
Excellent interpersonal and verbal & written communication skills
Strong continuous improvement mindset, strong leadership impact
Experience with Salesforce.com and SharePoint
Demonstrated experience with Knowledge Management & Call Center Management
Good administration skills

Additional Information

JOB ID: HRD238402
Category: Customer Experience
Location: DTV - Plots 13 & 16,Dhahran Techno Valley Science Park,Dhahran,EASTERN PROVINCE,34464,Saudi Arabia
Nonexempt

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