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Amazon Cloud Support Engineer - Security Engineering 
Cambodia, Phnom Penh 
880157484

30.03.2025
DESCRIPTION

Key job responsibilities
* First and foremost this is a customer support role in the Cloud.* Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
* Career development: We promote advancement opportunities across the organization to help you meet your career goals.
* Training: We have training programs to help you develop the skills required to be successful in your role. We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.

BASIC QUALIFICATIONS

- Experience working with Hardware Security Models.
- Identity and Access concepts and technologies to secure production and corporate access, such as: SSO, SAML
- Federated Identity, RBAC, authentication & authorization solution, etc.
- Understanding of secure-cloud configuration, (CloudTrail, AWS Config, etc), cloud-security technologies (VPC, Security Groups, etc.) and cloud-permission systems (IAM).
- Configuration management (e.g., Puppet, Chef, Ansible, CloudFormation, etc.)
- Experience with broad array of security technologies, such as NGFW, WAF, SIEM, endpoint security and more.
- Impeccable communication skills to successfully engage with customers.
- Troubleshooting skills at many levels of complexity.
- 3+ year's experience in a relevant technical position.


PREFERRED QUALIFICATIONS

- One or more security-related certifications, such as CISSP, CEH, CISA, CISM, SECURITY+, OSCP, etc.
- Previous experience in a support role with proven customer satisfaction