Ford Field Service Engineer 

United States, California, Los Angeles 

879829364

Field Service Engineer

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

In this position….

Repair Improvement Specialists have overall responsibility to investigate, consult, and work directly to improve Ford and Lincoln dealership repair capability and customer satisfaction as measured by Fix it Right the First Time (FIRTFT), Net Promotor Score, and Uptime % of vehicles on-road. RIS will work with Product Concern Engineering, PD, and Dealerships to provide insight and reporting of vehicle concerns to affect future vehicle off-road concerns.

The ideal candidate will be located in the Bakersfield, CA area and will require weekly travel within the region.