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Key job responsibilities
* Work proactively to solve potential problems and inefficiencies
* Communicate clearly and collaborate with others to deliver results with minimal supervision
* Participating in 24/7 on-call rotation to troubleshoot high severity issues
* Analysing dashboards and investigating metrics with the vision for improvements
* Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation
* Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions
* Develop strategies for resolving identified problems to prevent future occurrences
* Assist others in the team.Utility Computing (UC)About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
* Experience writing scripts from scratch for automating manual tasks (BASH, Python, Perl, Ruby or similar)
* Solid background in Linux. Familiarity with in depth troubleshooting and ability to solve complex technical problems
* Knowledge of network fundamentals (DNS, UDP, TCP/IP, HTTP (s), routing, switching)
* Experience owning services that are secure, scalable, reliable and efficient. Can identify multiple operational and security risks and then resolve, mitigate and/or escalate them
* Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience
* Exposure to cloud computing concepts and design considerations
* Experience in a 24x7 production environment
* Experience of monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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