Responsibilities
- This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
- Be a strong partner and advisor to the business on all HR related matters
- Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
- Conducts or assists with new hire orientation.
- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
- Provides HR policy guidance and interpretation.
- Acts as change agent to business through process design and approaches that support change and transformation – striving to lead mutual processes to best practice status.
- Coordinate IC meetings with committee and external member to meet the statutory requirements.
- Responsible to have the necessary trainings and documents related to IC requirements are met.
- Acts as a back-up to the HR Generalist / HR Ops team in assisting onboarding/ offboarding activities.
- Performs other related duties as assigned.
Knowledge and Experience
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism.
- Strong leadership skills.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
- Strong analytical and problem-solving skills.
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office software.
- Bachelor's degree in human resources or related field and/or equivalent experience.
- 5 -8 years of experience with at least 2-3 years of experience resolving complex employee relations issues.