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JPMorgan Vice President Product Manager Employee Experience Channels 
India, Karnataka, Bengaluru 
878046869

29.05.2025

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Partner with internal consumers to intake needs, prioritize use cases, and translate them into actionable product requirement
  • Collaborate with engineering to develop and maintain a scalable API architecture aligned with business and technical goals
  • Design and manage a centralized API services catalog, ensuring discoverability and ease of use
  • Establish and continuously monitor API SLAs; define metrics for performance, uptime, and error rates
  • Drive observability and reporting—define and refine requirements to ensure visibility into API health and usage over time
  • Engage with backend system teams to improve and optimize integrations, ensuring data consistency, performance, and maintainability
  • Drive automation and tooling to improve reliability, reduce operational costs and accelerate software development
Required qualifications, capabilities, and skills
  • 10+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Strong understanding of technical architecture, service design, and microservices architecture
  • Excellent communication and collaboration skills across cross-functional teams
Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Experience in Search technology