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Capital One Principal Associate Credit Review Operations 
United States, Virginia, Richmond 
877426852

03.04.2025
Principal Associate, Credit Review Operations

The Principal Associate is expected to maintain high professional ethical standards, and work independently in a collaborative environment. This will be a critical role where strategic thinking, attention to detail, creativity, influencing skills and execution of project management will be rewarded.

Responsibilities include but are not limited to:

  • Directly supporting the Operations team with horizontal organizational needs and related activities, with a particular focus on leadership support, operating routines, reporting needs, and project execution

  • Managing internal business continuity plans, internal controls testing, MRA tracking and reporting

  • Managing Corporate Policy changes and manage Credit Review Policy updates

  • Supporting Audit and Examination processes and routines

  • Serve as a liaison, representing Credit Review to both internal and external stakeholders and partners

  • Drive and support implementation and adoption of the Technology tools and platforms (including G-Suite) across the Credit Review organization

  • Have a lead role in organizing team activities and associate engagement activities, including Town Halls, Lunch and Learns, and other departmental activities

  • Lead and/or support special projects as they arise, based on business needs

  • Developing relationships with key stakeholders including Senior Leaders, associates, and key internal partners

The ideal candidate should possess/be:

  • Able to dive deep and demonstrate excellent attention to details

  • Action oriented, always leaning in and moving with a sense of urgency. Results-oriented and able to get things done

  • Highly collaborative orientation and be strong team player who places the best interests of the organization above personal objectives

  • Strong verbal and written communication/presentation skills, coupled with strategic influencing skills and the ability to drive agreement through intellect, and interpersonal skills

  • Ability to analyze and solve problems independently in an ever-changing environment, and can navigate the organization

  • Strong level of proficiency with the Google Workplace applications: Docs / Sheets / Slides or similar Microsoft products, and working experience with Tableau

Basic Qualifications

  • Bachelor's Degree or Military Experience

  • At least 2 years of project or process management experience

  • At least 2 years of experience working with internal business clients

  • At least 2 years financial services experience

Preferred Qualifications

  • At least 3 years of experience in operational, or PMO environments

  • At least 3 years of experience in project management and data analysis

  • At least 3 years in a Consultancy or a process improvement role

Chicago, IL: $84,400 - $96,300 for Credit Review Analyst McLean, VA: $92,800 - $105,900 for Credit Review Analyst Plano, TX: $84,400 - $96,300 for Credit Review Analyst Richmond, VA: $84,400 - $96,300 for Credit Review AnalystThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.