Job responsibilities:
- Evaluates customer transactional data to assess fair lending risk and compliance with laws, regulations, policies and procedures
- Executes review activities in an effective manner focusing on underwriting or pricing compliance with written credit policies and operating procedures, and current fair lending regulations
- Reviews credit policies, credit operations and loss mitigation procedures, product guides, pricing matrices, marketing material and/or other credit product related materials
- Completes review activities on an accelerated schedule, raising schedule concerns and developing solutions to mitigate scheduling issues
- Proactively communicates exceptions to stakeholders and propose solutions while ensuring quality and timeliness of monitoring execution
- Write and/or review reports or presentations that reflect the results/conclusions of monitoring activities
- Develop expertise in fair lending regulations such as the Equal Credit Opportunity Act (ECOA), the Fair Housing Act (FHAct) and Chase’s policies and procedures
- Builds relationships and collaborates with key stakeholders within the Office of Fair Lending and Line of Business
Required qualifications, capabilities, and skills:
- Qualified Graduate with minimum of 7 years of related financial services experience in lending related activities, Compliance or Audit functions or equivalent regulatory background
- Extensive understanding of credit underwriting practices and lending products
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
- The ability to adapt to a constantly changing environment driven by regulatory focus
- Strong relationship building skills to influence/negotiate desired outcomes. Excellent interpersonal skills necessary to work effectively with colleagues and senior management. Strong verbal/written communication
- Effective time management skills and the ability to work both independently and collaboratively
- Ability to identify potential areas of compliance vulnerability and risk, and make recommendations
- Conflict resolution, negotiation and problem solving skills
- Advanced knowledge in Microsoft Word, Excel, and PowerPoint required
Preferred qualifications, capabilities, and skills:
• Recent experience in regulatory, compliance, quality review, monitoring and testing or audit lead role