Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
6 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues, and 1 year of experience managing a technical, customer-facing team.
5 years of experience coding in a general purpose coding language or in system design.
3 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
Preferred qualifications:
5 years of experience in technical consulting on supporting enterprise customers with high service-level objective and service-level agreement requirements.
Experience with cloud computing (i.e., certifications, internships, coursework, etc.).