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What you'll do...
The Analyst III is a critical role within our organization, responsible for incident management, developing and maintaining operational reporting, handling critical issues, and overseeing monitoring and alerting solutions within the CCC. This role requires a professional with strong analytical skills, proficiency in ServiceNow, excellent problem-solving abilities. The ideal candidate should be able to handle high-pressure situations and deliver results.
What you'll do:
Operational Reporting
Major Incident Management
Monitoring and Alerting
Analyze data to reduce the impact of application and infrastructure failures.
The ability to generate, analyze, and interpret operational reports is crucial. This includes understanding the data, identifying trends, and making data-driven decisions.
The role requires managing major incidents effectively. This includes identifying, responding to, and resolving incidents, as well as implementing measures to prevent future occurrences.
The Analyst III should be adept at setting up and managing monitoring and alerting systems. This includes identifying potential issues before they become major incidents.
A strong understanding of technology operations is essential. This includes knowledge of IT infrastructure, systems, and processes.
The role requires strong problem-solving skills. This includes the ability to think critically, troubleshoot issues, and find effective solutions.
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see
The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...These jobs might be a good fit