Responsibilities
- Assist in the design, planning and implementation of server solutions
- Tune and design systems infrastructure for maximum available performance and reliability
- Automate manual tasks using scripting and application development
- Investigate and adopt new technologies/tools as needs arise
- Respond to and assist in production operations in a 24/7 environment
- Evaluate, test, and integrate new operating system versions, drivers, and patches
- Provide technical analysis, resolve problems, and propose solutions
- Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users
- Automate common tasks in continuing effort to improve efficiency and consistency
- Participate in a weekly on-call rotation for after-hours support
Knowledge and Experience
- 3+ years of experience with Linux operating systems (RedHat variants preferred)
- 2+ years of experience with Windows Server operating systems
- Knowledge of networking infrastructure, configuration, routing, troubleshooting and analysis
- Experience with container technologies (Docker, Kubernetes, OpenShift, Tanzu, etc)
- Experience with building and supporting both physical and virtual infrastructure
- Solid experience coding with any combination of Perl, Ruby, Bourne, Python, or Java.
- Experience in use of Powershell for Windows administration and task automation
- Understanding of enterprise level storage and backup solutions
- Experience with automation/configuration management using Puppet or Ansible
- Familiarity with source control tools, such as git, Bitbucket, SVN or others
- Top-tier analytics and problem solving
- Ability to work in a service-oriented team environment
- Excellent skills in Project Management, organization, and time management
- Customer-focused, and dedicated to the best possible user experience
- Communicate effectively with both technical and business resources
- Fluent speaking, reading, and writing in English
Preferred
- Degree in engineering discipline or equivalent experience in Systems Engineering
- Familiar with deployment automation and orchestration (Jenkins preferred)
- Experience packaging windows software with Chocolatey
