The Loan Administration manages loans taken and given by Trust account clients. The process involves review of loan documents, set up and manage loans and make and receive payments on existing loans
Job responsibilities:
- Responsible for completing and verifying requests received on Loans pertaining to US Domestic Trusts
- The role will need liaison with onshore partners and Trust Officers for timely resolution of queries.
- Prepare and lead review presentations with onshore partners with minimal or no assistance
- Manage operations with minimal or no supervision.
- Meet service level standards for timeliness and accuracy
- Ensure accurate and timely documentation and compliance of operational procedures
- Understand, follow and demonstrate compliance with all Risk and Control regulations.
- Identify, evaluate and deliver process improvement initiatives
- Monitoring the work queue to ensure assignment and completion of work across the team
- Building synergies across processes.
- Taking process trainings for new joiners
- Verification of work performed
- Liaise with onshore for queries / trainings
Required qualification, skills and capabilities:
- Strong analytical skills with high accuracy and attention to details.
- Excellent communication skills, both verbal and written.
- Strong Client Focus: adhering to response time to client and maintaining high client satisfaction.
- Demonstrated leadership skills: collaborate with and lead others by influence, to achieve objectives, with an aptitude for decision making and problem solving.
- Assertiveness: willingness and ability to challenge the status quo and express opinions,
- Strong team player
- Strong interpersonal skills: can build effective business relationships with cross functional/geographical teams and coordinate with teams to action items.
- Adaptability: effectively organize and prioritize work to meet stringent deadlines
- Candidate with knowledge of loan life cycle and processing of loans
- 4-5 years of relevant work experience