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What you will be doing:
Day-to-Day Activities:
Handle inbound requests for invoice uploads, e-billing setups, and other invoice delivery inquiries.
Ensure that all inquiries are addressed promptly according to our SLA’s
Upload invoices to various customer-owned and SAP-owned portals.
Maintain and update customer information using our internal trackers and systems.
Share best practices and collaborate with the global team on potential automations.
Interact with internal and external customers through our ticketing system.
Monitor shared mailboxes and internal request inboxes, ensuring timely responses.
Who you are:
We are looking for someone who can support our Prague Invoice Delivery team with the EMEA-supported company codes. Join us if you are:
A proactive team member with a strong sense of global cooperation.
Customer-focused with a responsive and proactive approach.
Want to gain experience in working in an international team.
Proficient in MS Office, particularly Excel, and Outlook.
Eager to share innovative ideas and suggest improvements for daily tasks.
Driven by a continuous improvement mindset, always looking for ways to automate and standardize processes.
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