Job Responsibilities
- Drive value for our customers by guiding successful product launches and consistently exceeding expectations. Through delivery of high-quality products that resonate with our clients, ensuring their satisfaction and fostering long-term relationships.
- Lead successfully multiple simultaneous complex strategic product initiatives and own the end-to-end product lifecycle from the customer research, discovery, delivery to product launch and monitoring post launch performance of the product for continuous improvements.
- Provide visibility opportunities across product and business eco system senior leaders throughout Auto
- Identify opportunities for product improvement and differentiation, efficiency and standardization, scalability, and drive process improvements.
- Leverage systems thinking to articulate end-to-end solution to stakeholders
- Find synergies across various stakeholders, partners and vendors within the solution eco system
- Conduct walk through and training sessions to update stakeholders and user groups, third party vendors and all stakeholders in product eco system
- Support and govern adherence to chase policy, procedures and compliance framework
Required qualifications, capabilities and skills
- Energetic self-starter with ability to drive delivery of the strategic vision with demonstrated effectiveness leading and problem solving across a multi-disciplinary team
- Strong stakeholder management skills, must be organized and able to execute in a strong matrix organization; plan and break down into achievable deliverables
- Excellent communication capabilities, clearly and succinctly message with appropriate level of detail to various stakeholders such as cross-functional teams, senior leadership, and vendors
- Demonstrated experience in designing and implementing customer facing product initiatives, including development of the product strategy, roadmaps and initiatives
- Proven track record of influencing and effectively resolving issues and conflicts to ensure timely delivery
- Understanding of customer experience analytics, agile methodologies (toolset such as JIRA, Confluence etc.) and product operating models
Preferred qualifications, capabilities and skills
- Salesforce experience
- Demonstrated experience in product manager role
- Knowledge of modern technology stack as well as business acumen
- Bachelor or Masters degree