SAP Customer Solution Adoption Expert - Product Success Team 

Hungary, Pécs 

873271074

Important information:

• This is a hybrid role based out of SAP Montreal office, working in-office with the team 3 days per week.
• Candidates must be legally entitled to work in Canada at the time of application. This position is not eligible for employer-sponsored work authorization (e.g., LMIA or other immigration support).

What you'll do

Some of the core functions are

• Define visions and processes at selecting the right tools and technologies, of this having our customer at the center and with a suite and AI first mindset.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Design end-to-end architecture for business applications adoption.
• Evaluate current solutions and identify areas for improvement or modernization.
• Ensure solutions are aligned with enterprise architecture standards and best practices.
• Provide technical leadership and guidance to implementation teams.
• Create architectural documentation including diagrams, data flows, and integration points.
• Support project planning, estimation, and risk management activities.
• Ensure compliance with security, data privacy, and regulatory requirements.
• Stay current with emerging technologies and trends in business applications.
• Drive adoption of our solution portfolio.
• Manage critical situations and collaborate with stakeholders strategically to mitigate situations that impact the success of our customers.
• Stay informed about our latest solution developments by understanding our roadmaps and gaining detailed knowledge of new capabilities and help to maintain a product backlog that represent the most customer needs.
• Create best practices for sharing knowledge with system integrators to enable scalability.

What you bring

• University degree in computer science, business information technology, logistics, mathematics, engineering or equivalent.
• Minimum of 8-10 years of experience as a solution architect, consultant, developer, product expert, etc.
• Advanced understanding of any of the existing SAP solutions (e.g. ERP, S/4 HANA, CX, Business Netowrks, etc
• Deep product knowledge and expertise in one or more SAP CX sub-solutions
• A strong technical background (e.g., experienced in reviewing configuration, testing, issue replication, troubleshooting). You are not afraid of getting into a technical discussion with our developers or product owners.
• Experience in technical integration to SAP Product Portfolio, general middleware concepts, and REST APIs.
• Demonstrated executive presence and experience presenting to executive audiences as part of a broader practical experience working directly with large enterprise customers, SAP implementation projects, service deliveries and/or project management.
• Experience working well in a team-based environment, including strong collaboration with co-workers and a deep appreciation of the importance of communication and feedback.
• Ability to work under pressure, in critical situations and under tight deadlines while bringing strong interpersonal communication and facilitation skills.
• Ability to take ownership of requests, to drill down into technical issues, troubleshoot and solve complex and detailed problems.
• Ability to deliver clear, concise presentations and present complex information in a clear and precise manner.
• Willingness and ability to travel to customers.
• Fluent English.
• TOGAF certification is highly preferred.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

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