Job Responsibilities:
- Experience with data querying, wrangling, and analysis; proficient in SQL and/or Python with a working knowledge of Snowflake Data Cloud. Knowledgeable of relevant statistical concepts (significance testing, regression/linear models).
- Experience in product research, market research, and/or analytics, including hands-on experience leading end-to-end quantitative research studies. Some mixed methods research experience is preferred but not required.
- Self-starter and problem solver who loves “getting in the weeds” with quantitative data (including survey data, public “big data” repositories, and internal logged data).
- A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings.
- Strong communicator with a bias toward action to proactively collaborate with multiple teams.
- Experience with longitudinal analysis, multilevel/mixed effects modeling, and/or survey weighting a plus.
Required Qualifications, Capabilities, and Skills:
- PhD/Master or equivalent in Statistics (can include Social Science), Mathematics, Computer Science, Data Science, or relevant fields.
- 5+ years of experience planning and executing user research studies.
- Ability to drive multiple medium complexity initiatives with minimal guidance.
- Strong programming skills with SQL and/or Python and a demonstrated ability working with extremely large datasets.
- Strong analytical and problem-solving abilities.
- Ability to champion user experience research and integrate within the design planning, estimation, and prioritization process.
- Demonstrated ability to incorporate design thinking into the product development process.
- Clear and articulate communication skills.
Preferred Qualifications, Capabilities, and Skills:
- Familiarity with banking and finance a plus.
- Experience with B2B research (not just consumer) an advantage.
- Portfolio or examples of past projects.
- Ability to train and mentor junior team members.