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Description:
Responsibilities:
Develop digital strategies and be comfortable in providing senior management updates across all aspects of the role. Actively participate in Management Operation Reviews
Manage the development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers.
Manage budget and processes required to get projects initiated and into the appropriate pipelines in a timely manner.
Drive day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.
Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Provide guidance and coaching or on-the-job training to team members on a regular cadence.
Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions.
Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
Implement team procedures, client problem resolution, and client management
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Manage a team of approximately 6 AVP's
This position will be hybrid
Qualifications:
6-10 years of relevant experience
Strong analytical and quantitative skills with a deep understanding of NLP models
Proficient understanding of technology particularly in self-service based solution
Excellent written and verbal communication skills
Attention to detail and a commitment to producing high-quality work.
Ability to work collaboratively in a team environment and adapt to a dynamic, fast-paced work environment.
Education:
Bachelor’s degree/University degree. Master’s degree preferred
Anticipated Posting Close Date:
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