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In this role, you will:
Lead the design, strategy, and implementation of digital product design experiences within the Customer Relationship Management (CRM) suite of applications on our advisor platforms
Perform discovery, iterative design, testing, and outcome measurement to define core product offerings with innovative UX/UI design that leverages Salesforce platform technologies
Craft end-to-end user journeys that seamlessly integrate CRM capabilities throughout the platform
Partner with various stakeholders to drive value, growth, and optimize delivery by employing best practices in user centered design and agile development
Provide vision, direction, and expertise to senior leadership through compelling design communication
Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to ensure the user experience is a key part of the product offering
Required Qualifications:
7+ years of web application and/or enterprise design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
5+ years' experience designing experiences for enterprise platforms that includes customer relationship management
2+ years' experience leading design on complex initiatives for large-scale, multi-user platforms
Experience with current Salesforce platform technologies.
Experience with Lightning Design System
Figma expertise, including working with design systems and prototyping
Demonstrated information architecture ability expressing complex data into dashboard summaries with actionable insights.
Data Visualization is a big plus
Ability to incorporate AI technologies in design solutions
Experience working independently with stakeholders across all disciplines leading design from concept to completion
Wealth Management or Fintech experience
Job Expectations:
This position offers a hybrid work schedule
This position is not eligible for Visa sponsorship
Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Work Locations:
150 E 42nd Street - NY, NY 10017
2801 Market Street - St. Louis, MO 63103
550 South Tryon Street - Charlotte, NC 28202
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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