Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
 - Considers and plans for upstream and downstream implications of new product features on the overall product experience
 - Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
 - Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
 - Writes the requirements, epics, and user stories to support product development
 - Manage product releases in an agile environment including crafting requirements, epics, and user stories to support product development
 - Evaluate test cases and test results against business requirements to provide signoff for implementation of new product features
 
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
 - Proficient knowledge of the product development life cycle
 - Experience in product life cycle activities including discovery and requirements definition
 - Developing knowledge of data analytics and data literacy
 - Ability to create and maintain strong collaborative relationships across functional groups and stakeholders at all levels, influencing outcomes and achieving results for the overall program
 - Demonstrated ability to work independently and thrive under pressure, proactively take initiative, solve complex problems, and deliver results working in a dynamic and challenging program
 
Preferred qualifications, capabilities, and skills
- Experience with large scale operations and transformation initiatives
 - Understanding of JPMC Payments Products, and Pricing and Billing lifecycle (front, middle and back offices)
 - Experience with JIRA and scrum master skills
 - Finance, general ledger and client profitability reporting experience is a plus