Rapid7 Senior Director User Experience 

United States, Massachusetts, Boston 

870724788

Senior Director, User Experience

The team consists of 40+ moose (employees) across the globe. The function is responsible for defining design standards across our multi-product portfolio, visually designing a brand consistent interface; driving user research and enabling adoption via user content.

In this role, you will:

• Oversee the direction of our UX function, including leading the formulation and evolution of Rapid7’s user experience to be focused on aligning our multi products portfolio to truly be a singular click platform

• Collaborate closely with our Product Management, Engineering, Operations and Product marketing teams

• Serve as our resident design expert, with the ability to effectively communicate to multiple stakeholders, levels, audiences from a variety of technical and/or non-technical backgrounds

• Build and inspire your team and help them understand the importance of their role as it relates to driving business results

• Drive innovation for our products by clearly demonstrating how the UX strategy has delivered on driving customer adoption, enabling customer retention and attracting new prospects because of the ease of use of our integrated experience

• Need to come to the table with a perspective but be willing to listen and adopt your perspective based on your ability to build strong relationships

• Be an escalation point for team members and Rapid7 customers

The skills you’ll bring include:

• 10+ years of UX design, software design experience is a must

• 5+ years of experience in a leadership role

• Proven track record of leading and building successful teams and scalable processes

• Expert knowledge of UX design principles, tools, and ability to articulate the unique value proposition of our design strategy

• Ability to develop storyboards, mockups and prototypes to effectively communicate workflow and design concepts

• Passionate about setting goals and measuring success of your employee’s, team’s performance and product portfolio

• Understanding of how to develop a cohesive strategy but having the ability to lean in and execute if needed

• Strong portfolio demonstrating a range of UX design skills, successful delivery of complex projects that clearly shows the measurable outcomes on the user experience

• Education: Degree in User Experience or Design (Bachelor’s minimum; graduate work preferred)

Nice to have:

• Understanding of how team’s leverage agile and lean delivery methodologies

• Recent and/or relevant experience in the security industry

• Experience supporting a multi-product portfolio

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next.