Amazon Quality Operations Manager AGI Data Services 

India, Telangana, Hyderabad 

870251585

Key job responsibilities
• Develop and execute strategic quality initiatives across the site's operations
• Lead and manage the site's quality organization through direct reports (QAMs and Specialists)
• Drive operational excellence through data-driven decision making and strategic planning
• Establish and monitor site-specific quality standards, metrics, and KPIs
• Build and maintain strong partnerships with site leadership and cross-functional stakeholders
• Optimize resource allocation and organizational planning within the quality department
• Lead process improvement initiatives to enhance audit accuracy and operational efficiency
• Develop and implement quality training programs and career development paths
• Create and maintain site-specific quality governance frameworks
• Drive standardization of quality processes across all shifts and operations
• Provide senior leadership reporting on quality metrics and organizational performance
• Lead change management initiatives within the quality organization

• Bachelor's degree in relevant field (Business, Engineering, Quality Management)
• 7+ years of quality management experience, with 3+ years in leadership roles
• Proven experience managing large teams (100+ employees) through direct reports
• Strong track record of implementing successful quality programs
• Advanced analytical and data interpretation skills
• Exceptional planning and execution capabilities
• Demonstrated experience in stakeholder management
• Experience with quality management systems and tools

• Professional certifications: Six Sigma Black Belt, ASQ CQM/OE
• Experience managing quality operations in high-volume environments
• Track record of successful organizational improvement initiatives
• Experience with quality automation tools and systems
• Strong background in developing and implementing quality training programs
• Experience in lean management principles and methodologiesThis role requires occasional travel (10-15%) for training, conferences, and leadership meetings.