Uber Sr Claims Advocate II 

United States, West Virginia 

869825593

What You'll Do

• Consulting and Advisory: Provide expert consultation to external insurance partners on the best practices for commercial auto claims handling with a focus on bodily injury claims.
• Data Analysis and Recommendations: Use data analytics to identify trends, inform recommendations and implement solutions that improve claims outcomes.
• Strategic Planning: Design and execute strategic plans to enhance claims operations, utilizing data-driven insights and claims management behavioral expertise.
• Complex Issue Resolution: Advise on the resolution of complex claims issues and litigation management, helping stakeholders navigate and mitigate risks.
• File Audits and Reviews: Conduct external quality audits and targeted claims file reviews to assess handling quality and provide feedback and strategies to carrier partners.
• Stakeholder Engagement: Collaborate with external insurance partner stakeholders to understand Uber needs, tailor solutions, and collaborate with internal stakeholders including Legal, FNOL, Risk and Safety teams.

Basic Qualifications

• Minimum of 5 years experience in commercial auto or general liability claims handling with experience handling bodily injury claims.
• Proven experience in managing litigation related to commercial auto claims, along with expertise in overseeing claims processes

• A minimum of 3 years of frontline leadership experience in bodily injury claims for a commercial auto or general liability claims team.

• Bachelor’s degree

Preferred Qualifications

• Advanced written and verbal communication skills
• Demonstrated ability in the successful design and implementation of actionable insights using data and claims management behavioral expertise.
• 3 years of experience as a people leader on an insurance claims team
• Experience handling high policy limits and complex coverage issues
• Ability to maintain quality in a fast-paced, high volume environment
• High degree of adaptability to meet changing business needs
• Ability to serve as an insurance and claims subject matter expert
• Insurance designation(s) (AIC, ARM, SCLA, CPCU)
• Extraordinary attention to detail

For Chicago, IL-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year.

For Phoenix, AZ-based roles: The base salary range for this role is USD$117,000 per year - USD$129,500 per year.