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Wells Fargo Teller Part Time Cal Young Road 
United States, Oregon, Eugene 
868643235

02.04.2024

In this role you will:

  • Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

  • Complete operational activities while minimizing risks under established policies

  • Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

  • Receive direction from managers and exercises judgment within defined policies and procedures

  • Escalate questions and issues to more experienced roles

  • Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

  • Identify information and services to meet customers financial needs

Required Qualifications:

  • 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Customer service focus with experience handling complex transactions across multiple systems

  • Ability to educate and connect customers to technology and share the value of mobile banking options

  • Ability to interact with integrity and professionalism with customers and team members

  • Experience working with others on a team to meet customer needs

  • Cash handling experience

  • Ability to follow policies, procedures, and regulations

  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

  • Well-organized, independent and able to prioritize in a fast-paced environment

  • Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Job Expectations:

  • Ability to work weekends and holidays as needed or scheduled

  • This position is not eligible for Visa sponsorship

Posting Location(s):

  • 1590 Coburg Rd., Eugene, OR 97401

4 Apr 2024