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DRIVING BRAND EXPERIENCE:Amplifies the Brand with every decision and every action
Ensures event and VM execution at the highest standards
DRIVING STORE PROFITABILITY:Meeting or exceeding store sales and profit targets
Supporting the management of all resources within the designated area to provide consumers with a leading shopping experience
Driving the proper execution of established policies, procedures, initiatives and directives
KEY ACCOUNTABILITIES:Deliver exceptional consumer experience tailored to the Brand Center through ensuring outstanding execution of global brand and retail operational standardsSupport and coach associates within the designated area to drive sales and meet key performance indicatorsCommunicate and provide visibility on product needs/other operational needs and opportunities to the Senior Manager for the designated area
Act as Brand ambassador and partner within local community to promote brand and store awareness
Ensure consistent implementation of all global programs, initiatives and strategies within the Brand Center store
Support Senior Manager with leveraging global and local tools to lead the performance management, succession, recruiting, hiring and development activities, resulting in high employee engagement
Support the timely completion of all record keeping associated with applicants, new hires, payroll, performance appraisals, counselling, disciplinary actions and terminations
KNOWLEDGE, SKILLS & ABILITIES:Strong ability to understand and use financial data to make decisions and influence outcomes
Ability to use critical thinking and creative ways to solve problems
Ability to respond effectively to sensitive inquiries or complaints
Ability to make recommendations that effectively resolve problems by using judgment that is consistent with standards, practices, policies, and procedures
Strong leadership, interpersonal and communication skillsComfortable with working in a matrix organisationOpen to feedback; able to keep composure in stressful situationsProficient with MS applications (Outlook, Excel, Word, PowerPoint) and other computer software (Internet, POS Systems, etc)
QUALIFICATIONS:(Minimum required education and experience):
2 years of fashion retail management experience with a leading global brandMinimum 2 years of relevant market experience with high street leader
English fluent : B2 or above (speaking, reading, writing) and fluency in another language is highly desirable
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