JPMorgan Control Manager - Program Associate 

India, Karnataka, Bengaluru 

866608957

Job Responsibilities:

• Manage the BAU CORE Program deliverables and assist with the continued implementation of the Firmwide Operational Risk Framework with a focus on data quality to provide ongoing monitoring of the program
• Support the CORE framework implementation as the business expands into new regions and verticals
• Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, and technology control functions to drive consistent approach toward issue management
• Participate in projects and requests from stakeholders; support internal meetings by providing status updates, ensure key deliverables are met effectively and on time
• Coordinate and draft responses to Regulatory, Audit and CCOR inquiries related to the CORE Program (including exam/audit management)
• Ensure synergies and conflicts are recognized and addressed for holistic solutions
• Foster continuous engagement with teams across Central Control Management (Program, Controls Room/Tech, Communications, Training, etc.) to maintain awareness of priorities and status while contributing to the continued enhancement of the Control Management systems and program framework
• Extract, analyze and manipulate data from various sources using Microsoft Excel
• Produce PowerPoint presentations, analysis and supporting materials for key internal clients and management

Required qualifications, capabilities and skills:

• Proven experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance.
• Excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Solid critical thinking, attention to detail and analytical skills, able to synthesize large amounts of data and formulate appropriate conclusions
• Effective change management experience.
• Exceptional interpersonal, collaboration and relationship building skills
• Flexible, adaptable to shifting priorities, manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Moderate level of independent decision-making using sound judgement
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams)

Preferred qualifications, capabilities and skills:

• Bachelors’ degree or equivalent preferred
• Experience using JIRA, Confluence, Alteryx or Tableau is a plus.