JPMorgan JP Morgan Payments Communications Manager Vice President 

United States, New York, New York 

866295119

Job Responsibilities:

• Serve as a key strategic advisor to the global head of Digital and Design.
• Develop and execute against a communications plan with KPIs that aligns to both the business goals and the people agenda
• Develop a narrative for the business, that aligns with the broader Payments narrative
• Identify and track key performance metrics to report on results.
• Understand when and how to use communications tactics, including strategic messaging, town halls, all-hands and other in-person events, general talking points, crisis communications, blogs, etc., to align with business vision and objectives.
• Partner across the Payments Communications team and other stakeholder communications teams to deliver results that impact the business and the firm.
• Ensure effective communications, as needed, across the business and the firm.
• Build relationships with and coordinate across broader business/regional communications teams.

Required Qualifications, Capabilities, and Skills:

• 8+ years of recent experience in the Marketing & Communications field.
• Superior verbal, written, and interpersonal skills; strong editing skills; web knowledge/digital savvy.
• Proven ability to lead, influence, and align across cross-functional teams.
• Proven stakeholder management experience.
• Excellent organizational skills with the ability to multitask and prioritize high-volume, high-priority initiatives.
• Commitment to maintaining the firm’s high standards related to risk, compliance, and the Code of Conduct.
• High level of independence, energy, and integrity; demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility.
• Flexibility to work outside of normal business hours depending on business needs.

Preferred Qualifications, Capabilities, and Skills:

• BA/BS degree in Communications, Marketing, or Journalism preferred.
• Experience within the Technology industry a plus.
• Solid understanding of technology organizations.
• Strong knowledge of corporate, internal and employee communications strategies, best practices, implementation, and execution.
• Expertise in Word, Excel, and PowerPoint. Additional software skills (Adobe, Acrobat Professional, Photoshop, HTML) are a plus.