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Job Description:
We are looking for a dedicated and skilled Tier 1/2 Application Support Specialist with a focus on ServiceNow. This role requires an individual who is competent in handling basic troubleshooting of the scoped ServiceNow application and its associated modules. The ideal candidate will have the capabilities to successfully troubleshoot and resolve defects in a timely manner.
Skills and Qualifications:
A minimum of 1-3 years of experience in a similar role or with ServiceNow platform. Strong problem-solving skills and ability to diagnose and troubleshoot technical issues. Excellent verbal and written communication skills, with an ability to communicate complex technical issues in an easy-to-understand manner. Knowledge of ITIL methodologies, ITSM concepts, and enterprise IT architecture. Certification in ServiceNow Administration or similar would be advantageous. Proven track record of maintaining IT structural integrity.
Time Type:
Bangalore, Karnataka, India01/23/2025These jobs might be a good fit