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Palo Alto Customer Success Architect- XSOAR 
United States, Texas, Plano 
865020632

12.08.2024
Description

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Time to value - Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment
  • Product Expert - Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our products
  • Drive product adoption - Continuous contact with customers to expand adoption of our product by utilizing new features and developing additional innovative use cases

Your Experience

  • Experience as a Security Incident Responder or SOC analyst/manager
  • Experience in one of the following: SOAR, EDR, SIEM, NGFWs or Cloud solutions, etc.
  • Experience in customer-facing roles
  • Familiarity with the different enterprise security and IT products, processes, and ecosystem
  • Basic Linux system administration & troubleshooting experience
  • Ability to work under pressure, and prioritize tasks accordingly
  • Ability to develop and maintain scripts in Python or JavaScript is a plus
  • Ninja uniform is a plus
  • Spanish Speaking is a plus

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $112,600/yr to $182,250/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .