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IBM Digital Technical Specialist Red Hat 
India, Karnataka, Bengaluru 
864829229

16.12.2024

Your Role and Responsibilities
In your role as a Digital Sales Technical Specialist, Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client’s business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients.

Your key responsibilities will include the below:

  • Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners
  • Collaborate with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions and interlock with Digital Sellers on territory strategies.
  • Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution
  • Ability to identify, create and progress new opportunities as measured by Tech OI and technical activities.
  • Understands client needs and proactively influence clients’ decisions and improve depth and breadth of customer technical capabilities.
  • Influence the clients’ technology strategy and recommend solutions that bring maximum value of Red Hat products
  • Understand Red Hat’s points of view, the competition in the market, and know how to position Red Hat’s unique value proposition
  • Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience
  • Collaborate with Marketing and Sales to build proactive sales plays that help uncover new Red Hat opportunities
  • Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets
  • Driving client satisfaction such that clients become promoters of Red Hat solutions
  • Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape
  • Position the value and advantages of assigned specialty/brand products in comparison to the competition


Required Technical and Professional Expertise

  • At least 5+ years’ experience in the technology industry with experience in presales, sales engineering or consulting
  • Ability to interpret and articulate customer business and technical needs
  • Understanding of complex enterprise solutions and architectures
  • Knowledge about Platform /Infrastructure/Application modernization /Automation + PaaS/Cloud
  • Knowledge of Infrastructure (especially datacentre product knowledge); Applications (Legacy application, Monolithic applications, Micro services, Containerization); Architecture (Monolithic, Micro services), Kubernetes, Dockers
  • Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
  • Results-driven, collaborative team player attitude
  • Excellent communication and listening skills with a strong focus on client satisfaction
  • Strong personal integrity and an affinity with technology


Preferred Technical and Professional Expertise

  • Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
  • Previous experience in a technical presales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies
  • Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling
  • Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies
  • Knowledge on Chanel eco system/Partner eco system