Amazon Data Center Operations Technician ORD AWS Burrow Team 

United States, Illinois 

864179386

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center space. You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.All physical requirements are expected with reasonable accommodations:
• Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
• Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
• Working in cramped and/or elevated and/or noisy environments
• Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
Key job responsibilities- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issuesAdditional duties not mentioned above:
This position will require travel in the Chicago metro area to our AWS datacenters.About the team
Why AWSDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceInclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- - A technical degree or 2+ years of professional or military experience in an IT related field.
- - 2+ years of experience with Networking, or Computer hardware
- - 2+ years of experience with Storage Devices.

- - Data Center Operations experience (racking & stacking devices, cable management, hot & cold aisle containment knowledge).
- - Experience in participating in on-call rotations, and providing after-hours support in an environment that operates 24/7
- - Experience with troubleshooting server devices and understanding key functions of internal outer components.
- - Understanding of file systems and Operating systems such as Linux, Windows, MAC.
- - Experience with storage devices.