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You will report directly to our Manager Custom Solutions and Professional Services and you'll work out of our Pittsford, New York location on a hybrid work schedule.
-Drive billable utilization of Professional Services resources
-Develops and implements mitigation and corrective actions. Serves as an escalation resource in providing leadership for resolving existing client issues relative to Professional Services.
-Work with PES System Engineers to track project milestones/deliverables and perform project maintenance tasks on a regular (i.e. weekly/monthly/quarterly) basis.
-Establish and coordinate responsibilities and procedures for direct a staff that effectively and efficiently attains desired results. -----Promote a positive and motivational atmosphere.
-Responsible setting up and tracking operational metrics to measure services delivery.
-Provide Service Sales Forecasting and Reporting.
-Responsible for Professional Service resource management; identifies all departments needs and makes decisions that result in the future success of Professional Engineering Services
-Ensure Sales and VAR channel have appropriate service materials to successfully deliver at client engagements. The annual base salary range for this position is $79,700 -$99,600. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including, but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
YOU MUST HAVE
-5 years security industry experience\ OnGuard Access Control System experience
-5 years management level with progressive leadership capabilities shown
-Strong background in providing technical solutions; ability to provide project leadership and manage issues to a successful resolution.
-Demonstrated leadership qualities; managed and measured performance of personnel at all levels
WE VALUE -Master's degree in Engineering or a related field OR 4-year college degree or equivalent combination of documented experience and skills
-Experience in building automation or related industries
-Project management experience
-Strong communication and interpersonal skills
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