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You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.
About the Role
As a Cybersecurity Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service.
In this role, you will:
Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7's Managed Services and Rapid7's Support team when needed
Work closely with Analysts and Scan Operators to convey recommendations to Rapid7 customers
Review and generate high-quality accurate and contextual customer deliverables
Provide subject matter expertise and advisement to clients for industry attack trends and defenses
Build strong advisory relationships with customers and continuously exceed client expectations
Guide clients through findings and providing subject matter expertise for response activities
Assist in technology deployment and client onboarding processes
Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap
Assist Managed Services Leadership with effective scaling strategies to face the challenge of an ever-expanding customer base
The skills you’ll bring include:
Excellent written and verbal skills
Excellent soft skills
Information Security consulting experience
Prior technology deployment and configuration experience
Experience with security frameworks and concepts
Strong project management and prioritization abilities
Prior experience in managed or enterprise information security services, vulnerability management, incident response, forensics, malware analysis, penetration testing, or network defense
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