Citi Group Digital PM Lead Analyst - C13 

United States, Florida, Jacksonville 

86278688

• Deliver against ambitious business objectives
• Provide platform, product, and customer experience leadership in a fast-paced environment
• Engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products
• Responsible for the overall vision, technical capabilities and roadmap of the digital product platform
• Engage with businesses and shape business and product requirements in to platform requirements
• Own the overall platform business plans and roadmaps
• Drive product development for new initiatives
• Make appropriate tradeoffs to optimize time-to-market
• Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6-10 years of experience
• Bachelor's Degree in Computer Science/Business Management/Engineering
• Advanced degree
• Experience leading digital initiatives
• Extensive experience working with engineers and developers to understand what is technically possible, how to translate custome
• Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the servicing space
• Ability to communicate effectively with technical teams

• Bachelor’s/University degree, Master’s degree preferred

• Product Manager of the USPB Voice of the Customer Survey Program and Platforms
• Deliver complex analytical tools and dashboards to enable automated trends, insights, root cause analyses, and CX opportunities.
• Manage a 3rd party product from an ROI lens, regularly evaluating cost-benefit, and working to constantly deliver new and valuable benefits to our internal customers.
• Regularly interface with the 3rd party on product development, issues, and contractual matters.

Anticipated Posting Close Date:

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