As a Technical Service Manager, you will be responsible for the technical and architectural discussions with the customer, solution roadmap development. You must:
Analyze and implement SAP support methodology.
Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
Understand the SAP high availability and disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine).
Be able to Own, Lead and Coordinate operational tasks, escalations, process improvements.
Support the operation of technical system landscapes.
Deliver high quality and ensure stable operations.
Identify top issues, define action plan and drive the resolution process.
What you bring:
Minimum 10+ years of SAP Technical Administration with SAP Basis skills and should have knowledge & experience on Administration and Operations of SAP solutions.
Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
Strong background in SAP Solutions, SAP technology and products and cloud technology
Good knowledge on S/4HANA architectures and S/4HANA related migration paths and tools
Hyperscalers experience
Solid understanding as well as experience in SAP HANA.
Experience in Technical Architecture/Implementation/Change Management
Deep experience in technical planning, implementation and configuration
Expert across multiple SAP and non-SAP technologies.
Knowledge of SAP RISE or ECS experience would be an advantage.