Expoint – all jobs in one place
Finding the best job has never been easier
Limitless High-tech career opportunities - Expoint

Johnson Electric Quality Customer Service Engineer 
Mexico, Zacatecas 
862357459

Today

Share

Log in to apply

Why You’ll Love Working Here:
  • Employee Empowerment: A culture that empowers employees to take initiative and make impactful decisions.
  • Diverse Projects: Work on a variety of projects across different industries, gaining broad experience.
  • Mentorship Opportunities: Access to mentorship programs that help you grow both personally and professionally.
  • Global Mobility: Opportunities for international assignments and transfers to broaden your career horizons.
What You’ll Be Doing:

• Lead quality activities for new product development (APQP) and PPAP submissions
• Act as liaison during customer quality audits and address corrective actions
• Monitor customer satisfaction metrics and propose improvement plans
• Analyze and solve customer quality issues using structured tools (5 Whys, Ishikawa, Pareto)
• Maintain and develop inspection methods and quality controls
• Coordinate quality alerts, document corrective actions, and report status to management
• Support environmental management initiatives and training
• Ensure compliance with quality, environmental, and safety systems
• Provide daily updates on product/process issues and continuous improvement progress
• Make decisions regarding non-conforming materials: rework, scrap, or hold

What We’re Looking For:

• Bachelor’s degree in Industrial, Mechanical, or Administrative Engineering
• 3–5 years of experience in a quality engineering or customer-facing quality role
• Fluent in English (spoken and written)
• Expert in SPC, FMEA, APQP, MSA, PPAP, and other core quality tools
• Strong analytical and decision-making skills
• Excellent organizational and documentation practices
• Proficient in MS Office (Excel, Word); experience with quality software preferred


Bonus Points If You Have:

• Proven success leading customer complaint resolution
• Experience with AIAG standards and document control systems
• Ability to coordinate sorting actions on-site or at the customer’s plant
• High level of professionalism and integrity in client interactions
• Experience in a fast-paced, high-volume manufacturing setting

These jobs might be a good fit

Professional CV Builder tool from Expoint.

Get to the top of the "yes list" with a standout CV!

CREATE CV