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What you will accomplish:
Drive UK/DE Seller Capital near and long-term product and CX strategy, develop requirements and drive roadmap execution
Communicate cases, strategy and decisions effectively to senior leadership and cross-functional partners, building alignment and driving shared goals across the teams.
Define bold goals to deliver against and meticulously measure against the goals to deliver significant impact to the company.
Discover and address customer difficulties across the customer journey via qualitative and quantitative data-driven approaches to validate and identify the customer problem.
Constantly challenge the status quo, demonstrating industry trends, market dynamics, and voice of the customer to improve product portfolio (incl. expansion to new financial products such as insurance) and CX journey.
Negotiate and handle ongoing third party partner relationships.
Exhibit strong bias for action and hold a high bar for quality, continuously optimizing execution and processes.
Anticipate risks, set mitigation strategies, and proactively unblock the roadmap.
What you will bring:
Demonstrable experience in product management, with at least 5 years leading cross-functional teams to deliver product and CX feature launches.
Consistent track record of developing, launching, and scaling new products and CX experiences.
Effective communication and business proficient written and verbal fluency in English and German to drive partnerships with UK/DE third-party entities, lead UK/DE seller engagement, and deliver with cross-functional central teams.
Validated ability to implement with speed and quality, and establish playbooks to drive operational excellence.
Experience owning and optimizing P&L of programs.
Strong background of leading third party partner negotiations and relationships.
Experiences in small business financial services and/or e-commerce.
Strong data analysis skills and experience with customer research techniques.
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