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Excellent management and communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy. Responsible for supporting the Enterprise Controls Testing Head on handling staff management issues, including resource management and allocation of work within the team/project.
Responsibilities :
Supports the Controls Testing Utility by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights for all controls within the Finance organization.
Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
Maintains resource forecast for own team as well as forecasting for successful controls testing transition and Central Execution training.
Prepares reporting on control testing results for Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team for socialization.
Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Supports other relevant work efforts of department where needed and as directed by their manager.
Qualifications :
10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred. Hands on experience in the Finance function in a Global Bank would be a plus.
Good understanding of Financial Services products and services.
Subject matter expert on controls design, execution and/or control testing.
Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
Effective communication, written and presentation skills.
Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
Independent thinker and able to perform a credible challenge of businesses/functions.
Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
Knowledge of human-centered design an advantage.
Travel Requirement: Less than 10%.
Education: Post Graduate/CA/FRM
Primary Locations: Mumbai
Risk Management
Time Type:
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