JPMorgan Global Corporate Banking - Front Office Client Coverage Associate Dublin 

Ireland, Dublin 

860476288

Job Summary:

As an Associate in the Subsidiary Banking Front Office team, you will manage a portfolio of clients who are typically headquartered in the US and have EMEA subsidiaries. Since the client’s treasury decisions over the subsidiaries are made at the HQ level, you will manage the client relationship virtually.

The primary goal is to drive business growth through effective client interactions and by enhancing the client experience. You will be introduced to new deal opportunities via our internal HQ relationship partners and will serve as the EMEA regional coverage expert. In this capacity, you will assist our clients in navigating the UK/EEA country and product landscape to determine which cash management, FX, and Liquidity products and services meet their immediate and future needs.

The portfolios encompass a diverse range of industries, including but not limited to Healthcare, Technology, Real Estate, Media, Consumer & Retails, and cover geographies such as the US Midwest, Southeast, Northeast, Pacific, as well as Canada and Asia markets.

You will work with various professionals across the business and within the broader bank at all levels up to Managing Directors. You will have regular interactions with partners such as Implementations/Onboarding, Product Solutions Specialists and Client Service.

Job responsibilities:

Client and Deal Management

• Virtually manage a portfolio of clients with senior-level, client decision-makers.
• Oversee the end-to-end deal lifecycle, including managing virtual client meetings, scoping out new deals, client research and analysis, client engagement, determining deal revenue, creating pricing pro-formas.
• Represent EMEA as the in-region sales specialist.
• Participate in client onboarding discussions to ensure deal completion and ramp-up of account usage, in line with the original deal profile.

Internal Collaboration and Partnership

• Develop and foster strong and trusted internal partnerships, including HQ Sales Teams, EMEA Sales Teams, Product Solutions, Client Service, Onboarding, KYC, and Operations.
• Partner with Client Service teams and manage the escalation through to remediation of issues impacting the client.

Compliance and Regulatory Adherence

• Review and attest new Know Your Customer (KYC) records and periodic reviews.
• Ensure adherence to cross-border regulatory requirements and other considerations of doing business across different locations.

Data Analysis and Portfolio Management

• Maintain accurate tracking and progression of deals through diligent pipeline management and thorough understanding of the portfolio.
• Analyse data relevant to the portfolio to identify EMEA trends and opportunities for further discussion with the Relationship Teams.

Preferred experience, capabilities and skills:

Product / Industry Knowledge

• Experience in Payments, Onboarding/Implementations, Client Service, KYC, and/or Sales is preferable.
• Knowledge of Payments products (e.g., Cash Management, Transactional FX, Merchant Services, Credit, Trade).

Client Interaction and Relationship Management

• Strong relationship-building skills; able to establish and maintain positive connections with stakeholders, clients, and colleagues.
• Experience in direct client interactions with business-to-business or corporate clients.
• Professional virtual presence, including strong engagement and interaction.

Communication and Collaboration

• Excellent verbal and written communication skills; able to effectively convey information and ideas at different levels.
• Capable of working independently and collaboratively.

Organizational and Analytical Skills

• Exceptional organizational, time, and resource management skills; ability to manage multiple competing priorities and deadlines.
• Proficiency with MS Office, particularly Outlook and Excel, for basic data analysis and portfolio management.

Personal Attributes

• A positive and proactive work ethic, desire to learn, and aptitude for problem-solving.
• Drive for excellence and commitment to continuous improvement.