Job Summary:
- A Data Operations Associate needs to conduct intermediate analysis to uncover patterns leading to new questions and solutions through data collection, integrity, utilization, requirements, and analysis.
- Needs to apply technical knowledge and problem-solving methodologies across multiple applications of moderate scope.
- Needs to use your elevated technical skills to support the design and development of metrics reporting and dashboards to enable Operations Management to execute their strategic objectives and ensure conformance with all controls, policies, and procedures.
Job Responsibilities
- Supports and contributes to the delivery and collection of information, insights, and solutions that inform business strategies and decisions
- Evaluates information and processes for analysis and reporting purposes
- Validates hypotheses, mitigates risks, and optimizes solutions while supporting the development of predictive models and data insights
- Leverages prepared datasets to build graphical visualizations and programs decision-support dashboards inside of business intelligence tools using intelligent automation to help with operational efficiency, risk mitigation, and process optimization where strategic solutions are not feasible
- Gathers and supports collaboration on functional requirements from stakeholders and translates them into technical and data requirements
Required qualifications, capabilities, and skills
- Minimum 5 years of experience with Bachelor’s degree
- Delivering data-driven problem solving or equivalent experience
- Proven ability to gather and analyze complex data and to support the development of accurate conclusions
- Experience building graphical visualizations and programming of dashboards using business intelligence tools
- Experience using at least one data technology tool and understanding relational database systems
- Intermediate Microsoft Office suite experience
Preferred qualifications, capabilities, and skills
- Building and sustaining, strong working relationships with internal Lines of Business with Middle Office, Front Office and internal Counterparts.
- Ensuring all issues are investigated and resolved in a timely manner as per Business Standards.
- Analyze MI and report trends and spikes
- Participate in various testing’s related to system enhancement, project implementation and new business initiatives
- Identify control gaps and suggest improvement ideas for better efficiency and effectiveness