Sub-service Line
Digital Products And Services
Overall Years of Experience
Relevant Years of Experience
Position Summary
- Proficiency in analysing the customer’s business, applications and converting the business needs into viable technology solution blueprints.
- Facilitate Design Thinking/ Business Storytelling workshops to understand desired business needs, user journey mapping and pain points exploration
- The role requires individuals to be a creative thinker and doer to cultivate innovative ways within the organization to handle complex business challenges balancing design, technology, and business priorities
- Participate in deep-dive customer business requirements discovery sessions and develop requirements specifications documentation
- The candidate must be able to drive a meaningful impact across the organization through a different way of working which is human-centred, iterative and customer focused
- The candidate must be able to communicate new ideas and provide a strategic viewpoint to ensure that recommendations not only solve customer business problems but also create sustainable business value
- You will work closely with clients, product managers, UX/UI designers, developers, and other stakeholders to define requirements, propose solutions, and ensure the successful delivery of digital products and services
- Has an innovative mindset and is always ready for exploration
Essential
- Responsible for determining the overall strategic, operational, and technical scope of new business opportunities with customers and prospects
- Should be able to play the role of a business consultant with a technological mindset
- Work closely with sales team and take part in business proposal creation
- Work with implementation teams to convert business problems into technological solution designs
- Must be able to articulate technology and design approach to both business and technical users
- Should have expertise as a Business Analyst and able to create solution design documents and business requirement documents
- Experience in designing solutions using automation technologies like Robotic Process Automation (RPA), Low Code Development platforms (LCDP), AI is a plus
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