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Citi Group Apps Sup Tech Lead Analyst - C13 TAMPA 
United States, Florida, Tampa 
858091774

18.03.2025

Responsibilities:

  • The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
  • Provides expertise in area and an advanced level of understanding of the principles of apps support.
  • Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
  • Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
  • Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
  • Considers the implications of the application of technology to the current environment.
  • Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
  • Acts as advisor or coach to new or lower level analysts; allocates work.
  • Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
  • Persuades and influences others through strong and comprehensive communication and diplomacy skills
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years experience
  • Practical problem solving and strategic thinking skills
  • Demonstrated leadership, interpersonal skills and relationship building skills
  • Service oriented attitude
  • Ability to work in a fast-paced environment
  • Experience working or leading requirement gathering efforts for multiple large development projects at one-time
  • Proficient using basic technical tools and systems
  • Good interpersonal and communication skills

Education:

  • Bachelor’s/University degree, Master’s degree preferred

Manage the release activity for Regulatory and Management Reporting System.

Conduct daily calls with all the Dev stakeholders to get the required RLM build details for UI , Database , ETL and Reporting components. Also need to get the dependency / order of execution of deployment and release notes details.

Ensures in JIRA the required signoff emails are received and validated for UAT and PROD release from all the stakeholders.

Post deployment need to ensure implementation checkouts are performed by checking the logs for various tech components. In case of any issue / failure need to have triage call with Dev leads and should be able take appropriate actions within the stipulated change window.

Publishing release notes to various stakeholders.

Ensure to sync various UAT instances with the expected code version based on UAT testing requirements.

Applications Support

Full timeTampa Florida United States$113,840.00 - $170,760.00


Anticipated Posting Close Date:

Oct 25, 2024

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