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Bank Of America Operations Project Manager Global Payment United States, North Carolina, Charlotte 85775271
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Acting as the primary point of contact and integration for the assigned projects
Driving the end-to-end integration of various work streams in order to deliver the intended project solution; including requirements gathering, data mapping, project execution, integration and implementation
Obtaining and aligning resources to key project roles
Directing the work efforts of resources that may be functionally aligned as part of the project
Managing the project scope, timeline and budget/expenses
Establishing clearly defined responsibilities and accountabilities across project participants
Leading risk management and mitigation planning readiness, change adoption, stakeholder management, and quality assurance
Ensuring all applicable change requirements are satisfied
Strong work experience with projects, production support activities and/or payment operations
Cross functional with strong business analysis, problem solving, quality management and organization skills
Skilled in translating business requirements into technical requirements
Ability to identify, debate and escalate risks, issues and dependencies.
Experience in delivery methodologies (Agile)
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
Drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Excellent written and verbal communication skills
Willing to learn and adapt to change
Working knowledge of Windows and Microsoft Office
Ability to build and maintain excellent relationships with business stakeholders and gain trust in order guide and influence them
Ability to understand the bigger picture and create mitigation plans and strategies for solution
Minimum Education Requirement : High School Diploma / GED / Secondary School or equivalent
Desired Skills:
Working knowledge of SWIFT, ISO 20022 formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS etc. (preferably in-depth knowledge of implementing Platform that process these types of payments)
Experience with large scale projects/project management
Executive reporting and presentation skills
Skills:
Attention to Detail
Collaboration
Risk Management
Active Listening
Change Management
Customer and Client Focus
Problem Solving
Process Mapping
Business Case Review
Critical Thinking
Planning
Presentation Skills
Project Management
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